Ordering & Delivery

Local Orders

For all flower orders, including same-day deliveries. We recommend placing them through our e-store. It’s lovingly designed to help you browse and choose the arrangement that speaks to your heart.

If you need a little guidance before or after placing your order, our Singapore-based team is here for you. Just drop us a message at hello@floraette.com or call us at +65 8889 4022.

 

Payment Methods

All prices listed on our website are in Singapore Dollars (SGD).

Payment Options

To make checkout a breeze, we offer a variety of local payment methods. You can pay using major credit and debit cards like Visa, Mastercard, and American Express, or through digital wallets such as Apple Pay and Google Pay.

Prefer local transfers? We also accept payment via PayNow and PayLah!. And if you’d like to spread out your payment, installment options via GrabPay are available too.

 

Refunds

As all our arrangements are handcrafted and made-to-order, we operate a no-refund policy on our e-store.

That said, your experience matters deeply to us. If you’re unsatisfied with your flowers, please reach out to us at hello@floraette.com within 24 hours of receiving your order. Kindly include your feedback along with clear photos so we can better understand your concerns—we’ll do our best to make things right.

 

Standard Delivery